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Figure Eleven Gift Card Terms and Conditions

General Terms

  1. These terms and conditions ("Terms") apply to all gift cards ("Gift Cards") issued by Figure Eleven Systems Ltd ("we", "us", or "our").
  2. By purchasing, accepting, or using a Figure Eleven Gift Card, you agree to be bound by these Terms.
  3. Gift Cards are available in digital format (sent via email) only.
  4. Gift Cards can be purchased in denominations ranging from £50 to £1,000.
  5. Gift Cards remain the property of Figure Eleven Systems Ltd until redeemed in full.

Purchase and Delivery

  1. Gift Cards will be delivered to the email address provided during purchase, typically immediately but sometimes within 24 hours of order confirmation.
  2. Figure Eleven Systems Ltd is not responsible for any delays in delivery caused by technical issues or incorrect email addresses.
  3. If a Gift Card is not received within 48 hours of purchase, please contact us.
  4. Proof of purchase is required for any queries relating to undelivered Gift Cards.

Validity and Expiration

  1. Gift Cards are valid for 12 months from the date of purchase.
  2. The expiration date will be clearly indicated in the email containing the Gift Card.
  3. Any remaining balance on an expired Gift Card will be forfeited and cannot be refunded or extended.
  4. Gift Cards cannot be extended beyond their expiration date except where required by applicable law.

Redemption

  1. Gift Cards can be redeemed online at figureeleven.co.uk by entering the unique code at checkout.
  2. The value of the Gift Card will be deducted from the total purchase price. If the purchase value exceeds the Gift Card value, the difference must be paid using another payment method.
  3. If the purchase value is less than the Gift Card value, the remaining balance will stay on the Gift Card until the expiration date or until fully redeemed.
  4. Multiple Gift Cards can be used in a single transaction.
  5. Purchases made with Gift Cards are subject to all applicable Figure Eleven Systems Ltd policies regarding returns, exchanges, and warranties.

Restrictions and Limitations

  1. Gift Cards cannot be used to purchase additional Gift Cards.
  2. Gift Cards cannot be exchanged for cash or credit except where required by law.
  3. Gift Cards cannot be resold or transferred for value.
  4. Gift Cards cannot be used for payment on existing balances or previous purchases.
  5. Figure Eleven Systems Ltd reserves the right to refuse redemption of Gift Cards if we reasonably believe the Gift Card has been obtained fraudulently.
  6. Gift Cards can only be redeemed for products that the bearer is legally entitled to purchase under UK firearms legislation.

Lost or Misplaced Gift Card Codes

  1. Gift Card codes should be treated like cash. The recipient is responsible for keeping the Gift Card code secure.
  2. We cannot be held responsible if someone other than the intended recipient uses the Gift Card code.
  3. Lost Gift Card codes may be recovered with proof of purchase and verification of the purchaser's identity and the recipient's email address.

Refunds and Cancellations

  1. Once purchased, Gift Cards cannot be returned or refunded except where required by law.
  2. If a product purchased with a Gift Card is returned, the refund will be issued as store credit or onto the original Gift Card, as per our standard returns policy.
  3. Figure Eleven Systems Ltd reserves the right to cancel Gift Cards that have been obtained fraudulently.

Changes to Terms and Conditions

  1. Figure Eleven Systems Ltd reserves the right to change these Terms at any time without prior notice.
  2. The current version of these Terms will always be available on our website.
  3. Any changes to these Terms will not affect Gift Cards issued prior to the change, which will continue to be subject to the Terms in effect at the time of purchase.

Privacy

  1. Information collected in relation to Gift Cards will be handled in accordance with our Privacy Policy, which can be found on our website.

Legal Compliance and Regulatory Information

  1. Gift Cards can only be used to purchase items for which the bearer holds appropriate license documentation where required by UK law.
  2. The purchase and use of Gift Cards are subject to all applicable UK laws and regulations governing gift cards and firearms sales.
  3. These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Contact Information

For any queries regarding Figure Eleven Gift Cards, please contact us:

Last Updated: March 2025